Building an Outbound Sales Motion
Launch a structured outbound sequence targeting a validated ICP to fill a pipeline gap.
The full NCT chain
“Our best-fit customers — engineering leaders at 50–200 person B2B SaaS companies — are not finding us organically. They're discovering competitors first because we have no outbound motion targeting this segment. Inbound alone generates 60% of our pipeline target, leaving a consistent gap every quarter. If we build a focused outbound sequence for this ICP, we can validate the segment's response rate, fill the pipeline gap, and build a repeatable engine for future quarters.”
Build a 300-contact target list of VP Engineering at 50–200 person B2B SaaS companies
- Define firmographic and technographic criteria
- Source contacts from LinkedIn Sales Navigator and databases
- Enrich contact data (email, company size, tech stack)
- Validate emails and remove invalid contacts
- Segment list by priority tier
Write and launch a 5-touch personalized outbound sequence
- Research top 3 pain points for the target persona
- Write 5-email sequence with personalization tokens
- Create LinkedIn touchpoint templates
- Set up sequence in outbound tool
- A/B test subject lines on first 50 sends
Run 20 discovery calls and document the top 3 pain themes that emerge
- Create discovery call script aligned with Narrative
- Book and run calls as sequence responses come in
- Log call notes and pain themes in CRM
- Synthesize top 3 themes after 20 calls
- Share findings with product and marketing teams
When to use this
Context
Use this NCT when inbound alone isn't filling your pipeline and you've identified a specific ICP that isn't discovering your product organically. The structured approach prevents 'spray and pray' outbound and generates learnings even if conversion is low.
Analysis
Why this NCT works
The Narrative quantifies the pipeline gap and targets a specific ICP — not 'let's do outbound.' The Commitments build sequentially: list first, then sequence, then calls. The third Commitment ensures the team learns from the process, creating feedback for product and marketing. Even if the conversion rate is low, the team generates valuable customer insight.
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See how these teams use NCT
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